Booking Policy

Glazed Nails

At Glazed Nails we're committed to providing a relaxing, professional and punctual experience. To help everything run smoothly, please take a moment to read our booking policy before scheduling your appointment.

Booking Appointments

All appointments must be booked in advance through our official booking system, website, or directly with our nail technician.

A non-refundable booking fee is required to secure your appointment. This amount will be deducted from your total on the day of service.
Appointments are not confirmed until the booking fee has been received.

Payments

The remaining balance is due on the day of your appointment via cash, card or approved digital payment method.
Prices are subject to change without notice, but you will always be informed of any price updates before booking.

Mobile Service Area

Glazed Nails is a mobile service. Travel is included within our local service area.
Additional travel fees may apply for locations outside our standard radius - these will be discussed before booking.

Cancellations & Rescheduling

We kindly ask for at least 48 hours' notice to cancel or reschedule your appointment.
Cancellations made with less than 48 hours' notice will result in the loss of your booking fee.
No-shows will be charged 100% of the service cost and may be refused future bookings.

Late Arrivals

Please ensure that you're ready for your appointment at the scheduled time.
If you are more than 15 minutes late, your appointment may need to be shortened or rescheduled, and your booking fee may be forfeited.

Nail Prep

Please ensure mails are free from product (unless a snack-off is booked) and hands are clean before your appointment begins.
If additional prep or removal time is required and not pre-booked, it may reduce your service time or incur and extra charge.

Gift Vouchers

Gift vouchers are valid for 6 months from the purchase date unless otherwise stated.
Vouchers are non-refundable and cannot be exchanged for cash.

Client Care

Glazed Nails reserves the right to refuse service if a client shows signs of contagious conditions (eg fungal infections, open wounds, etc).
Please inform us of any allergies, medical conditions, or sensitivities when booking.

Content & Social Media

With your permission, photos or videos may be taken of your nails for social media or portfolio purposes.

By booking with Glazed Nails, you agree to these terms. Thank you for your understanding and support - we can't wait to make your nails shine!